Discreet packaging · Track & trace · Usually 1–2 working days
Ordered before 16:00, shipped today!
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FAQ AND CONTACT

If you would like to know more about our policies, please visit our Terms & Conditions consult. Questions about delivery, items, special discount codes or something else? Please do not hesitate to contact us by email or use our chat system, which is available daily from 09:00 AM to 18:00 PM!
Company information
Opening hours
Chat: Monday to Friday 09:00 - 18:00
Mail: Monday to Sunday 00:00 - 23:59
Contact
Via WhatsApp > Click on the icon!

FREQUENTLY ASKED QUESTIONS

Questions about orders/payments.
Will I receive a confirmation email when my package has been shipped?
We do not send a shipping confirmation by e-mail. We do this for your own discretion. However, after payment you will receive a confirmation e-mail (note: this can take up to 24 hours). It is possible that your order is already on its way before you receive the confirmation.
Will I receive a confirmation email when my package has been shipped?
We have the products we sell in stock so that we can ship them immediately. That is why, if you order before 17:00, your package will be delivered within 1-2 working days!
However, with a foreign bank transfer, we must first check your order to ensure that the shipping information is correct. After that, the product you ordered will be packed and shipped. These procedures take approximately 1-2 days.
What are the shipping times for my products?

The average waiting time is on average a time of:

  • Netherlands 1-2 Business Days
  • Belgium 3-4 Business Days
  • Germany 6-8 Business Days
  • UK 9-12 working days
  • Rest of Europe 9-14 Business Days
  • Asia 18-40 business days

Your order will be processed the same day and your kamagra or viagra will be shipped the following day at the latest.

It is very important that you include your order number when making the transfer to ensure a smooth process from order to shipment.

*Your order may be delayed due to external factors, but our promise remains – ordered before 16pm, will be shipped the same day! Order delays are due to order companies.

Which payment methods do you accept?

We accept the following payment methods:

  • Bank transfer
  • iDeal (sometimes yes, sometimes no).
  • Bancontact (for customers in Belgium) (sometimes yes, sometimes no).
  • Cryptocurrency Payments

Note: Always mention your order number with your payment to avoid delays.

Are the packaging discreet?

Yes, all our orders are shipped in discreet packaging without flashy labels or logos. Your privacy is our priority.

Can i cancel my order?

Yes, you can cancel your order as long as it has not been processed and shipped. To do this, please contact our customer service as soon as possible via [email protected]. Always include your order number with your request.

What should I do if my package is delayed?

Although we do our utmost to deliver orders on time, delays can occur due to external factors. If you have not received your package after the expected delivery time, please contact our customer service and we will look into it for you.

Can I return my order?

Due to the nature of our products, opened packages may not be returned. Do you have an unopened product that you would like to return? Please contact our customer service. We have a 14 day return policy after receiving your order.

How can I track my order?

When paying by bank transfer and after approval of your order, you will receive a confirmation email. In this email you will find the status of your order. For specific orders, we will provide a tracking number upon request. Please contact our customer service for this.

What if I received the wrong product?

Check your order immediately upon receipt. Did you receive the wrong product? Please contact us within 24 hour contact us. We will make sure you receive the right product as soon as possible.

Are there additional shipping costs?

Shipping costs are calculated automatically during checkout and depend on your location. Within the Netherlands and Belgium we use a fixed rate. Different rates apply for international shipments.

What happens if I don't pay for my order?

If your order does not arrive within 7 days is paid, it will be automatically cancelled. Do you still want to continue with your order? Then place a new order and complete the payment immediately.

Is my information safe?

Yes, we have strict security measures to protect your data. Your privacy is guaranteed with us, and we never share your data with third parties.

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